Fitbit

When it works, it's fine. But every few months it loses its mind and can't find my Charge HR. Dongle doesn't work, Bluetooth throws a driver error. You have to reset your tracker, turn on/off Bluetooth, sometimes uninstall/reinstall the app. Horrible! Fitbit and Microsoft need to be locked in a room and not let out until they get this resolved!

I love Fitbit, but I can't get the app to work with Windows 10 and I don't have time to fight this for hours. I can't get the app to open, or time to set. I am seriously thinking of taking my new Fitbit back for a different brand with actual computer support. If I can't get this to work soon, I will return it and I have been a Fitbit fan for 2 years.

I've had a Fitbit One for over two years. The old connection program, Fitbit Connect, worked very well. It always connected and uploaded my information. Then I was forced to upgrade to the Windows 10 'app'. All of a sudden, I couldn't upload my information except through my phone (Android, not Windows). This makes the dongle useless. Update June 2016. The desktop version still does not connect to the dongle. The only choice is to connect through the phone. Useless. I hope Fitbit is reading these complaints and fixes things quickly. Why would they ruin a perfectly good program for something that doesn't work?

The interface is nice and easy to use - I prefer it to the Android version. The problems syncing were resolved via instructions on the Fitbit site, so I'm happy.

I love my fitbit, but I strongly regret upgrading my laptop to windows 10 and having to use this app. It seems like since I switched over in February I have had to uninstall and reinstall this app about 4 times (I am currently doing it as I'm writing this review). If the app isn't working right it will un-sync my Charge and I will have to uninstall and reinstall the app just to get it to work again. Very annoying.