True Key

I'm running on the latest Insider preview release of Windows 10. I have a premium True Key account. When I attempt to log on to my profile the progress diddle starts spinning and spins forever, in never logs in.

Free for the 1st 15 logins. I'm cheap and expect free when advertised as free.

I like that the paid version has a wallet and infinite number of passwords, and it also saves to my phone. I don't like having to sign in all the time, although thatprobably wouldn't bother me so much if it would JUST SIGN IN ON THE FIRST GO! Instead you get a message that it is not working and you have to close it and try again. A lot. Maybe 20-30 times!

True Key is the buggiest application I have ever used. How can something that is so buggy possibly be safe??? I've actually had this thing through McAfee since it came out (about 2 years, give or take?). When trying to log in it constantly tells me "That did not work". Some days it will open, other days it just randomly decides not to work. It finally completely dumped on me and won't open at all. I contacted McAfee support...I was talking to someone in India who wanted to take manual control of my computer to fix the problem. Heck NO! They started to walk me through the steps to do it myself but good grief, I would say "ok, next" and it would take them five minutes EVERY time just to respond back. You've got to be kidding me! I just closed up the chat and said the heck with it. All my passwords are forever gone. I started fresh with something local on my computer (KeePass) and not cloud based. Works like a dream. To top it off, True Key stopped working on my husbands computer too.

Why am I getting a message to purchase "True Key" and why is the software not letting me enter a new login? Why did you offer "True Key" as part of the "McAfee Total Protection" software and then after 15 user passwords you want a subscription for $19.99. Very deceiving business practice. I have the software, "McAfee Total Protection" and "True Key", on three computers which means if I want to keep using "McAfee Total Protection" and "True Key", it will cost me another $59.97. Sad.

with the capability of generating beautiful passwords it needs to be able to allow printing a page of each entry for record, just in case. If it did allow this without having to jump through hoops it would be more than worth the fee.