Hulu

It was great, it was simple, you could browse more content from one screen, you could get to wanted content with fewer steps. These are commandments in good app design. You've completely ruined it with this new UI. It's as if you've put the app design solely in the hands of a bunch of graphic design artists, with little to no regard to proper UX and UI. It should always be function over form to make an application truly useful. This makes me want to cancel my subscription, it's THAT bad.

I am new to Hulu, so I can't comment on the design change - I know many people aren't a fan of the new design, I don't mind it. My gripe is the pc app devs. seem to have overlooked adding the ability to switch profiles in the app. You CAN do this on the website, and on Xbox One. This needs to be added to the pc app as well!

In the last two days this app has been completely broken. I have tried to load it up nearly 50 times (no joke) and i always tells me there's a loading error. Hulu customer support is also less than helpful. If anyone sees this thinking about getting this service then take my advice: don't. Hulu, this app is part of your paid service and this is completely unacceptable.

My wife and I use this app but we have individual profiles so we can have personalized channel lineups. Cant choose between profiles on the Windows Store App.

You pay for a product with the low expectation that it will function. Oh how gloriously mistaken you would be in this case. Expect to reauthenticate this app daily, sometimes more. Other wonderful features include network errors when switching profiles which it will refuse to do. You might even uncover unkown anger issues as a result of jamming your fingers into buttons only to discover no response. If I were able to torture this app for weeks before killing it I would do it and face the consequences. This app is worse than my ex wife and everyone hates her.

I will be using another service for shows, because navigating the new layout is a nightmare. I do not know who thought it needed to be less streamlined, but that person should be ignored about development ideas from now on. I will cancel my service if I am not able to revert to the previous layout by the end of my current subscription. Yes, it is that awful! The list of changes are misleading. It is easier to be shown random shows you'd never watch, but good luck determining which shows you watch have new episodes. Instead of an easy to see list with a new episode indicator, you now have a convoluted user interface. Harlots and Handmaid aren't worth navigating this much ugly and horribly conceived nonsense of the 2017 changes.