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by User
In general I'm happy there is an app. However, as mentioned by many others the usability is not in full bloom. No auto spelling or spell check. The return button does not work, so no real formatting. The inability to view a profile at certain points is frustrating. Especially when you want to write personalized questions. It times out or kicks me out at times. In general it works and does what it needs, but there is room for improvement. Is an update coming soon?
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by Ryan
Was working ok until it stopped this past week on Windows Phone 8.1. Currently profiles that have photos will not load, they just stay stuck on a loading screen forever. Profiles without photos work fine, though. Please fix this!
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by Kevin
Sucks, uninstalling it, answered 56% of the questions and it gets stuck at "What Excites and Energies You"! Will not get past that, bad enough you have to spend 25 minutes answering questions to that point! Don't download, save your time! Gone!
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by Anton
Crashes frequently, slow, doesn't let you fully view profiles since last update... Completely nonfunctional. And that's just the app; as for the service, it's very expensive to join, you can't talk to anyone you're not matched to, and there's soooo many empty profiles (profiles that have been inactive for years, no pic profiles, mute non-subscription profiles...) eHarmony is pretty much a scam.
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by Tami
The app used to work, then slowly over the course of the last couple weeks more and more thing started breaking with it. It takes for ever to open. If it does happen to open, it will list your matches but it fails to load if you click on someone to view their profile. Not sure what they "updated" but it seems to have broke it good. It used to work.
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by Gregory
This would be a 4 star rating if it weren't for the bugs. Reported them a week ago via email and never got a response. I would probably buy the service (which is expensive) if the bugs weren't there and their IT team cared. With the bugs, I'll have to uninstall...not worth the effort.
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