PIMphony Touch

PIMphony Touch™ for Alcatel-Lucent OmniPCX™ Office RCE is a Personal Communication Manager that links the two most widely used business tools — computers / tablets and telephones — to provide a powerful, user-friendly telephone assistant that manages daily phone tasks. PIMphony Touch improves customer interaction and services, increases personal and team productivity, and optimizes a company’s investment in Alcatel-Lucent OmniPCX Office RCE by adding a new dimension to phone services.

PIMphony Touch requires 'OmniPCX Office Rich Communication Edition' Release 10.1 or higher with the license “PIMphony Pro-Touch” (Try&buy 60 days).

BENEFITS: • Intuitive ergonomy: Touch screen, sliding, photos, banner info, Toast, Live tiles … • Access to corporate directories • Visual voice mail • Unified call log • Unified Instant Messaging • Contact detail sheet (an intuitive and complete view per contact) • Favorites list • Telephonic presence • Routing rules / mobility management • User Programmable keys • Windows Notifications

FEATURE LIST: • In conversation services • Transfer / conference • Universal Dial by name using contact database, LDAP and OmniPCX Office RCE phone book. • Unified Call log per user (including missed calls) • Unified Instant messaging with conversations per contact • Visual voice mail (play option on PC/tablet or telephonic device) • Unified messaging (integration of call log and voice mail in email user client with specific icons and WAV attachment) • Record on line • Telephonic presence on favorites • User Programmable keys (speed dial, features) • Routing rules (Mobility profile in case of twinset, Forward, Redirect to Voice mail) • Notification of events (missed calls, voice mail and IM ) through toaster popup, on lock screen and on live tiles. • LAN / WAN connectivity

COMPATIBILITY: • PC Windows 8.1, 10.0 • Tablet Windows 8.1, 10.0 Surface Pro2 & Pro3 • Can be linked to many types of telephone sets (Premium Deskphone, DECT, analog, Wlan, …)

Warning: in case your application doesn’t start, please check your anti-virus or firewall settings or contact your administrator.