Oktium 4B

At Oktium, we are determined to bring human connection back. Why while smiley, knowledgeable and eager to help salespeople everywhere are idling, AI is hard at work “helping” customers online. Instead of a human-to-human service, online customers get a machine as a “tool for customer engagement”. We think it’s nonsense. No wonder the shopping cart abandonment is as high as it is. Why not let those available salespeople to take over? Let’s give them an opportunity to build a relationship with a customer, an opportunity to up-sell. Let’ give them an opportunity. Period. The practical application of our philosophy is in assisting businesses to convert their website shoppers into real buyers, and do it Face2 face, human to human.

What is Oktium? Oktium is an instant live video connection for online shoppers straight to available staff at your brick-and-mortar locations. Sharing enthusiasm for your product is a major component of success in building a relationship with your customers. Exchanging smiles is another one.

How does it work? Customers simply click the Face2 button on your websites to initiate a video call that is smart-routed to a relevant team member within your organization. The callers’ privacy is protected, as their camera is off by default, and turning it on is always up to them. To initiate an Oktium video call, the customer does not have to download, install, or activate anything: a seamless video experience happens here with a single click. Oktium video call will allow customers to see your product and purchase it right away. Neither they nor you have to go to a different application for that — Oktium enables you to process transactions right over the video call screen.

Account and Pricing To download Oktium 4B is free. But to make it work, an Oktium account is required, and additional fees apply after 30 days free trial. The account is not automatically created during the extension installation. To create an Account, start your free trial and for more details on pricing please contact [email protected]